If you're paying a monthly subscription, you can cancel at anytime. Every monthly payment is final, so if you were to cancel mid-month, your subscription will still be valid until the end of the current billing cycle.
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If you selected our annual or "paid in full" payment structure, you have 30 days from your purchase date to receive a refund for that year. You can still cancel anytime after the 30 day period, but your purchase will be non-refundable.

Navigate to www.theaestheticimmersion.com and click “Login” at the top right corner of the navigation bar.

You will be redirected to the login page. Enter your email and password.

After logging in, you will be directed to your My Library page. Click View Course and you will be redirected to your Dashboard.

To access the Virtual Mentorship Community navigate to your Dashboard and click the Virtual Mentorship Community category button.

Here you can communicate with other Virtual Mentorship members, as well as ask any industry-related questions.

1. Medical Advice: Advice Provided in this Virtual Mentorship Community only is intended as guidance and a supplement to your practice of medicine. It does not, in any manner, replace your professional medical judgment or patient-specific knowledge, or excuse you from exercising such judgment and utilizing such knowledge.

This Community also does not confer on you any scope of practice. You must act within your license’s scope of your practice and/or the delegation and supervision laws of the state in which you are practicing.

If you are not an independent medical practitioner, advice or protocols must be approved in writing by your supervising/collaborating medical practitioner and should be reviewed and updated on a regular basis. Finally, you understand and acknowledge that the practice of medicine is not an exact science and the use of advice or protocol contained in this community does not guarantee a result.

Neither Skin Perfect nor the Aesthetic Immersion grants any warranty, expressed or implied, as to the results that may be obtained from the use of this Community or any Protocol within.

2. Stay on Topic: This is a community for all things aesthetics! Please only discuss topics that are related to The Aesthetic Immersion or the aesthetic industry in posts.  

3. Networking: We encourage you to network with others in the community and have the opportunity to plan in-person meet-ups with other providers in your area. 

4. No Sharing Discount Codes or Payment Info: Sharing of any discount codes or payment info are not allowed.

5. Be Kind and Courteous: We’re all in this together to create a welcoming community, let’s treat everyone with respect. Bullying of any kind or degrading comments will not be tolerated. Healthy debates are natural, but kindness is required.

6. No Selling or Trading Allowed: Selling and trading any products within this community is not allowed. For sale posts will be removed.

 7. No Customer Service Directed Questions: Please refer all customer service related questions or concerns to learn@theaestheticimmersion.com or DM us on Instagram @theaestheticimmersion

8. Company Feedback: As a company we love feedback, but please keep comments constructive. Posts talking negatively about The Aesthetic Immersion or our team will be removed. If you have a larger issue with the company, please email us at learn@theaestheticimmersion.com

9. Read FAQ: Our FAQ section is made to eliminate any common questions that we get asked. Please read our FAQs before making any posts. https://www.theaestheticimmersion.com/faq/help-center

10. Respect Everyone’s Privacy: Being a part of this community requires trust. Authentic discussions make the community great, but may also be sensitive and private. What’s shared in the community will remain private.

11. One Warning Rule: If you break any of the rules listed, you will receive one warning before being removed from the community. If you feel that a post or comment has made you feel unsafe, please reach out to us at learn@theaestheticimmersion.com

As a Founders Club or Aesthetic Insider member, you get automatic access to our entire Webinar Library!
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When you purchased either the Founders Club or Aesthetic Insider membership, you should have received a product in your library titled "Virtual Mentorship: Webinars All Access".

Click "View Course". Here you will find a list of previously recorded webinars. Click into each one to watch.

At the beginning of each month, we host our Founder's Club Group Calls.

We know that everyone's schedule is a little different, so we provide Group Call Replays for you to access right from your Digital Library.

Navigate to your Dashboard and click the Group Call Replays tab.

A list of previously aired Group Call Replays will drop down which are available for you to watch at anytime.

Starter and Insider members can upgrade their mentorship online:
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1. Sign into www.theaestheticimmersion.com
‍2. Navigate to your Dashboard
3. Click Upgrade my plan
4. Follow Next Steps

‍If you are having trouble, please email us at mentorship@theaestheticimmersion.com or call us at (714) 793-6594.